Friends With Disabilities (FwD)

Privacy Policy

Friends With Disabilities (FwD) is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our donors that donor information will not be shared with any third party.

No Sharing of Personal Information

FwD will not sell, rent or lease your personal information to other organizations or companies. We assure you that the identity of all our donors will be kept confidential. Use of donor information will be limited to the internal purposes of FwD and only to further the activities and purposes of FwD.


FwD provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used.

Friends With Disabilities (FwD) Practices Regarding Cookies

FwD uses its own cookies for a number of purposes, including to:

  • Access your information when you “sign in” so we can provide you with customized content or access information unique to you and your family, such as retreat or trip applications.
  • Provide general internal and customer analytics. We use this information to improve the FwD website, and we do not share or sell this data.
  • To support security measures such as requiring re-logging into the FwD website after a certain amount of time has elapsed.
  • To assist in identifying possible fraudulent activities.

Collection of Information

FwD does not collect personal information without your knowledge during your visit to our web site. However, FwD does at times ask that you provide us with personal information while online. The type of information we collect typically, but not always, corresponds directly with the service you request.

Here is the type of information that we collect and maintain:

  • Name, complete address, phone number, email address
  • Payment information and/or billing information
  • Shipping information: name and complete address
  • Information you wish to share: questions, comments, suggestions

How Information is Used

FwD uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.

Account Registration

When you request a resource we require that you provide us certain information that allows us to complete your transaction. This information is used to create a unique account within the FwD web site.


Our web site’s ecommerce system uses SSL encryption to protect sensitive data transmissions from your computer to our web site. You are able to see when the SSL encryption is active wherever you see the padlock icon with the text “SECURE FORM.” In certain areas, password protection is used to protect your privacy and security. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your personal information. We restrict access to your personally identifying information to FwD employees and/or agents of the organization who need to know that information in order to operate, develop or improve our services.

Links to Other Sites

We sometimes provide referrals to and links to other websites from our site. Such a link should not be seen as an endorsement, approval or agreement with any information or resources offered at sites you can access through our site. If in doubt, always check the Uniform Resource Locator (URL) address provided in your web browser to see if you are still in the FwD website or have moved to another site. FwD is not responsible for the content or practices of third party sites that may be linked to our site. When FwD provides links or references to other web sites, no inference or assumption should be made and no representation should be inferred that FwD is connected with, operates or controls these Web sites. Any approved link must not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship or support of the FwD site or endorsement, sponsorship or support of the ministry of FwD, including its respective employees, agents or directors.

This web site may provide links to external web sites maintained by individuals or organizations external to FwD. Once you access information that links you to another website, you are subject to the privacy policy of the web site containing the information you have linked to.

Privacy Policy Changes

FwD reserves the right to make changes to this privacy policy at any time and requests that you review this policy for updates.

If you have comments or questions about our Privacy Policy, please send an email to

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251 North Rose Street, Suite 200
Kalamazoo, Michigan 49007